Privacy Policy

Welcome to Shinwari Pizza Hub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; selling and billing addresses; and other similar information.
• Geolocation Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide certain location-based services (like finding the nearest branch).

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To fulfill and manage your orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
• To deliver services to the user: We may use your information to provide you with the requested service (e.g., delivering pizza to your location).
• To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

We only share information with the following categories of third parties to fulfill our business obligations:

• Delivery Drivers: Your address and phone number are shared with our delivery partners/drivers solely for the purpose of delivering your order.
• Branch Managers: Order details are accessible to branch managers for preparation and quality control.
• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., Cloudinary for media storage, Supabase for authentication and database services).

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

If you have questions or comments about this policy, you may contact us at: